Privacy Policy Expand

Any private information we collect is for the sole purpose of sending out your order. We will never give or sell your information to any third party. At any time you can ask us to remove all order history from our servers.

If you give us your email address then we will use that solely for the reasons you have specified (order updates, opt in newsletters etc.). You can unsubscribe from messages at any time by clicking the unsubscribe link at the bottom of the email.

Keen On Piercing will never give/sell your private details to any third party under any circumstances.

Terms Of Use Expand

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE.

By using this site, you signify your agreement to these Terms and Conditions. If you do not agree to these Terms and Conditions, do not use this site. Keen On Piercing may modify these Terms and Conditions at anytime. Keen On Piercing may change, move or delete portions of, or may add to, this web site from time to time.

All Body jewellery sold on Keen On Piercing is sold new (unused) and clean but should in no way it be assumed, unless otherwise specified on an individual item, to be sterile. Keen On Piercing will not be held liable for any harm or loss suffered by customers using our body jewellery incorrectly or without following appropriate safety procedures. For your own safety, please make sure to clean all new body jewellery fully with an approved cleaning agent prior to use and avoid changing your body jewellery if at anytime your piercing is infected, or if the jewellery broken or otherwise in less than perfect condition.

No products sold are designed to treat any medical conditions or any infections. This includes, but is not limited to, aftercare and any products that are listed as healing aids.

Keen On Piercing or it’s employees are not able to give any medical advice, any answers given to questions will be based on experience and do not necessarily reflect the views of the company.

All items are sold on the basis that the customer has sought advice from a medical or piercing professional or is qualified to select their own body jewellery. Keen On Piercing accepts no liability on the use or misuse of any products sold.

Any reviews on the Keen On Piercing website are provided by customers who have purchased and used our products and are not necessarily representative of the views of the Keen On Piercing.

Except where specifically stated, Keen On Piercing nor any of its directors, representatives or employees will be liable for any damages of any kind resulting from (but not limited to) the sale of product or any of the information provided.

 

Contact Us Expand

Our Shop hours are from 9.30am to 5pm Monday to Friday, 10am to 4pm Saturday and Sunday.

Phone 07 839 9100 (Hamilton) or 09 838 2625 (Auckland) NZ Only).

Email us at contactus@34.82.165.165

Drop us a message through our HAMILTON OR AUCKLAND Facebook.

Or alternatively, through our website on the Contact Us page.

Delivery/Shipping Policy Expand

All items being sent to a New Zealand address are sent through Fastway post.

All items are tracked and insured in case of non delivery or lost parcel.

If you do not receive your package within 7 working days contact us and we will track your order and sent a replacement if required.

Orders that are less than $35 that are being sent to a residential address will be charged a flat fee of $5.

Orders that are less than $35 and are being sent to a rural address will be charged a flat fee of $11.50.

Orders over $35 that are being sent to a residential address will be shipped free of charge.

Orders that are over $35 that are being sent to a rural address will be charged an additional fee of $6.50.